Privacy Policy for Haefele TV Inc. d/b/a “Haefele Connect”

Effective Date: 09/25/2024

1. Introduction
   At Haefele TV Inc. d/b/a “Haefele Connect”, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you use our services.
2. Information We Collect
   • Personal Information: This includes your name, email address, phone number, billing information, and any other details you provide when signing up for our services or using our web page.
   • Usage Data: We collect data on how you interact with our services, including your IP address, browser type, pages visited, and the time spent on our site.
   • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site usage, and improve our services. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
   We may use your information for the following purposes:
   • Service Provision: To create and manage your account, provide customer support, and deliver our internet services.
   • Communication: To send you updates, newsletters, and promotional materials, and to respond to your inquiries.
   • Analytics: To analyze usage patterns to improve our services and develop new offerings.
   • Security: To monitor and prevent fraudulent activity and ensure the security of our services.

3. Sharing Your Information
   • Third-Party Service Providers: We may share your information with trusted partners who perform services on our behalf (e.g., payment processing, customer support, device provisioning)
   • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders).
   • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
   We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
   You have the following rights regarding your personal information:
   • Access: Request access to the personal data we hold about you.
   • Correction: Request correction of inaccurate or incomplete information.
   • Deletion: Request deletion of your personal data under certain circumstances.
   • Opt-Out: Opt out of receiving marketing communications by following the unsubscribe instructions included in those communications.
6. Links to Other Websites
   Our website may contain links to other websites that are not operated by us. These websites may have their own privacy policies or no policy at all. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
   Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.
8. Changes to This Policy
   We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a revised effective date.
9. Contact Us
   If you have any questions, concerns, or requests regarding this privacy policy, please contact us at:
   • Haefele Connect
     24 East Tioga St, Spencer NY 14883
     cs@htva.net
     607-589-6235